Product Issues

On Windows, you can unzip a file by right-clicking on the zipped file, selecting "Extract All," and choosing the destination folder where you want to extract the files.

On a Mac, you can unzip a file by double-clicking on the zipped file. It will automatically extract the files to the same location as the zipped file.

To unzip files on your iPhone or iPad, you'll need a file manager app from the App Store, such as Files by Apple or Documents by Readdle. Once you have the app installed, open it and locate the zipped file you want to unzip. Tap on the zipped file to select it, and look for an option to extract or unzip the file. This option may appear as an icon or a menu option within the app. Select the destination folder where you want to save the extracted files, and then tap on the "Extract" or similar option to start the extraction process. The files will be extracted and saved to the selected destination folder.

To unzip files on your Android device, you'll need a file manager app from the Google Play Store, such as File Manager or Solid Explorer. Once you have the app installed, open it and navigate to the location of the zipped file. Tap on the zipped file to select it, and look for an option to extract or unzip the file. This option may appear as an icon or a menu option within the app. Select the destination folder where you want to save the extracted files, and then tap on the "Extract" or similar option to start the extraction process. The files will be extracted and saved to the selected destination folder.

If you encounter an error while unzipping a file, it could be due to a corrupted or incomplete download. Try re-downloading the file and attempt the unzipping process again. If the problem persists, you may want to ensure you have the necessary software or seek technical support.