Due to the nature of digital products, we cannot issue a return or refund once the files have been downloaded. However, we will consider granting refunds under certain circumstances (e.g. duplicate order, the wrong file is sent), and will grant refunds at our reasonable discretion.
We stand behind our products and with our 10,000+ family members! Our products are individually made, and represent years of accumulated professional experience and expertise. We truly want you to be satisfied with our products. If the outcome is not what you expected, please reach out to us and we will work together to find a solution so you can achieve the best possible results.
Our team is incredibly responsive and takes pride in taking care of our customers. Please feel free to get in touch with us via email at email@example.com with any questions or concerns and we'll be happy to help.